Notifications

Stay on top of deadlines with due date reminders, stale entry alerts, and expired quote warnings.

Notification Overview

GlyphFex's notification system monitors your entries in the background and alerts you when attention is needed. Notifications appear as a bell icon with a badge count in the application toolbar.

There are three types of notifications:

Due date reminders — Alerts for entries approaching or past their due date
Stale entry alerts — Warnings for entries stuck in a stage too long
Expired quote warnings — Alerts for quotes whose validity period has passed

Due Date Reminders

When entries have a due date set (via the built-in Due Date field), GlyphFex tracks how close they are to the deadline:

Due soon — Entries within your configured threshold (e.g., 3 days) are flagged as "due soon" with an amber badge
Overdue — Entries past their due date are flagged with a red badge
Completed entries excluded — Entries in a completed pipeline stage do not trigger due date alerts

Due date badges appear on Dashboard cards, in the Entry Detail Window, and on the Calendar/Gantt chart.

Configuring the threshold

In Settings Hub > Notifications, set the Due-soon threshold to control how many days before a due date triggers the "due soon" alert. The default is 3 days.

Tip Set the threshold based on your shop's lead time. If you need 5 days notice to expedite a late job, set the threshold to 5. For fast-turnaround shops, 1-2 days may be enough.

Stale Entry Alerts

Stale entry alerts catch jobs that have fallen through the cracks. An entry becomes "stale" when it has been in the same pipeline stage for longer than that stage's configured threshold.

Prerequisites

Stale After Days must be set per stage in the pipeline editor
Stale notifications must be enabled in Settings Hub > Notifications

How it works

GlyphFex checks each active entry's time in its current stage
If the time exceeds the stage's Stale After Days threshold, the entry is flagged
A notification appears in the bell menu with the entry's reference number and how long it has been stale
The Dashboard shows a "STALE" badge on affected entry cards
The Dashboard analytics cards display a count of currently stale entries

Note Completed stages never trigger stale alerts. Only active stages with a Stale After Days value configured will generate notifications.

Expired Quote Warnings

When an entry is in a quoting stage, GlyphFex sets a quote_valid_until date based on your configured Default Quote Validity Days. When this date passes, the entry is flagged as having an expired quote.

What triggers the alert

The entry is in an active (non-completed) stage
The quote_valid_until date has passed
Expired quote notifications are enabled in Settings

Where expired quotes appear

Notification bell — Listed with the quote reference and expiry date
Dashboard cards — An "EXPIRED QUOTE" badge appears on the card
Dashboard analytics — A dedicated card shows the count of expired quotes

Tip Expired quote alerts are most useful for follow-up. When you see an expired quote, decide whether to re-quote, close the quote as lost, or contact the customer. Leaving expired quotes open clutters your pipeline.

Configuring Notifications

All notification settings are managed from Settings Hub > Notifications (or Ctrl+, then select Notifications).

Setting	Description	Default
Enable notifications	Master toggle for the entire notification system	On
Check interval	How often GlyphFex scans for notification conditions	Every few minutes
Due-soon threshold	Days before due date that triggers "due soon" alert	3 days
Daily digest on startup	Show a summary of all pending notifications when opening a project	Off
Stale entry notifications	Enable alerts for entries exceeding their stage's stale threshold	On
Expired quote notifications	Enable alerts for quotes past their validity date	On

Daily Digest

When Daily digest on startup is enabled, GlyphFex shows a summary dialog each time you open a project. The digest includes:

Number of overdue entries
Number of entries due soon
Number of stale entries
Number of expired quotes

The digest is a quick way to prioritize your day without needing to check the Dashboard analytics or notification bell.

Tip The daily digest works well for managers who open GlyphFex first thing in the morning. For operators who stay in the app all day, the notification bell provides real-time updates instead.

Notification Bell

The notification bell icon in the application toolbar shows a badge count of pending notifications. Click it to see the list of all current alerts.

Each notification shows the entry reference, type (due/stale/expired), and relevant details
Click a notification to navigate directly to the affected entry
Notifications update automatically based on the configured check interval
Resolving the underlying condition (e.g., advancing a stale entry) clears the notification on the next scan