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For auto body & collision shops

Stop under-quoting
collision jobs

A rear quarter panel with blend into the next door takes a different kind of time than a pure R&I. GlyphFex Smart Quoting indexes every estimate your shop has ever completed — by damage tags, panels, paint complexity, insurance carrier — and hands you an honest labor figure when the next tow rolls in. $49/month. Offline.

Free up to 50 jobs · No credit card · Works offline

What actually breaks in a body shop

Insurance estimating software tells you what State Farm will pay. It doesn't tell you what the job will actually cost you.

"We lose money on repeat customers"

The insurance estimate hasn't caught up with what parts and paint actually cost in your market. Smart Quoting learns YOUR shop's real labor — tag every repair by damage severity, panels replaced, blend count, carrier — and the next similar estimate surfaces the actual hours, not the book rate.

"Technicians clock in when they feel like it"

Shop Floor terminal is one tap to start the RO. Forgot? Tap the "Started 9:15 AM" line, backdate on a big dial — no manager approval wait. Forgot to clock out? Next shift catches the stale timer and offers a shift-end rollback so yesterday's job doesn't log 18 hours. Every edit shows as an amber "edited" pill on the timesheet, so you trust the hours without micromanaging every punch.

"Flat-rate pay hides downtime"

Waiting on parts, chasing a claim adjuster, shop cleanup — California case law (and honest shops anywhere) says that time can't vanish. The Travel toggle (rename it "Waiting" in your pipeline if you prefer) separates non-flat-rate time on the same RO ticket. Weekly hours card shows the split: "32 flag · 4.5 waiting". Auditable, billable, legal.

"Tow-in drive time doesn't bill itself"

Picking up the wreck is part of the job. One tap on Travel tracks the drive as a separate segment on the same RO — same customer, same claim, honest split between hands-on work and windshield time. No Excel math at the end of the week.

"Paint came back wrong — again"

Clearcoat orange peel on a $4K job. Refinisher strips and resprays. Under flat-rate those 2 hours officially don't exist — and the next time the shop quotes a similar job, the estimator has no data to push back on book time. GlyphFex's Rework toggle is 3 taps: tap Rework → pick "Operator" / "Material" / "Process" → done. Paint booth time is tagged as rework on the same RO, shows a red pill on the timesheet, and rolls up to the monthly Rework Rate card on Analytics. Owners finally see the number most collision shops describe but none can actually measure.

"Customer changed their mind — who pays?"

Homeowner decides they want a color blend into the next door AFTER you've matched the original panel. That's rework, but it's billable. GlyphFex has "Customer spec change (billable)" as one of the 6 root causes, and the Analytics page draws that bar in GREEN — money you can recover — distinct from the red bars that are absorbed cost. Comes out of the same 3-tap flow, same timer, same RO.

"Are we charging the right prices?"

The shop manager's constant question. GlyphFex answers it on the main Analytics page with three KPIs a body-shop GM scans in 3 seconds: Pricing Accuracy 67% (12 of 18 ROs closed within ±10% of labor estimate) · Hours Overrun +84 hrs ≈ $4,200 absorbed · Where margin leaked — a ranked list of the 10 ROs that ate the most flag hours this period. The actuals come from the tech's clock-ins, not a self-reported box at the end of the week. Book-time vs actual-time reality in one view.

"Parts come in and we don't remember which job"

Attach photos to the RO. Track parts ordered vs parts received per job. Custom fields for VIN, carrier claim number, vehicle make/model/year. Display Board on the shop TV so the crew sees today's active ROs the moment they walk in.

Plays nicely with QuickBooks and the office bookkeeper

Most body shops run on QuickBooks for billing, and the office runs on Excel for everything else. GlyphFex doesn’t fight either — it feeds them. All four below are on the Solo plan; no integration upcharge.

Smart Quoting on your own RO history

Tag a new RO — bumper, frame pull, paint code, insurance vs. cash — and the chip surfaces median labor hours from your own past jobs. Honest about data thinness: 6 matches reads “Best guess”; 20+ adds “(high confidence)”. Stops you from quoting a frame pull at body-only hours. Full Smart Quoting guide →

Live Excel sync for the front office

The bookkeeper’s month-end workbook with pivots and charts? Point GlyphFex at it. Five sheets refresh on demand; her formulas keep working. No tool-swap, no retraining, no “but the column moved” emails. Full Live Excel guide →

QuickBooks-friendly invoice export + auto-Slack

QuickBooks Online CSV import format on tap. Plus: webhook subscriptions fire when an RO hits Delivered or Customer Pickup — pair with Zapier to ping the front desk, draft a follow-up email, or auto-log a CSI review request. Full Webhooks guide →

Power BI / Excel folder feed

Every 15 minutes (or hourly / daily) GlyphFex drops CSV + JSON snapshots into a folder. Power BI’s folder connector reads from there. Stable v1 schema — your owner-dashboard never breaks because we renamed a column. Full Data Feed guide →

Compare GlyphFex integrations vs JobBOSS / ProShop / Paperless Parts →

Free up to 50 jobs. Built for shops like yours.

Install, seed it with a dozen recent ROs, quote your next walk-in. If Smart Quoting doesn't surface a labor figure that beats your gut by the 10th estimate, the trial limit is a fine place to stop.